Privacy Policy

Welcome to GameKhan! Your privacy and the security of your personal data are of paramount importance to us. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you use the GameKhan website, its associated services, and our mobile application. Our aim is to be transparent about how we handle your data and to ensure that your privacy is respected and protected.

At GameKhan, we provide a dynamic platform for hosting and participating in online gaming tournaments, and we understand that this involves a significant level of trust from our users. We are committed to maintaining that trust by handling your personal information with care and in accordance with this policy.

This Privacy Policy applies to all users of GameKhan's services worldwide. By creating an account, participating in our tournaments, or otherwise using our services, you agree to the collection, use, and sharing of your information as described in this policy.

Please read this policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our services. By accessing or using this website, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Scope and Acceptance

1. Scope of This Policy:

This Privacy Policy applies to all services offered by GameKhan, a service provided by Papanis Trading S.R.L., including but not limited to the GameKhan website and associated platforms (collectively referred to as the "Services").
The policy covers all information collected through the Services and explains how this information is used, shared, and protected.
It applies to all users of GameKhan Services, including those who access the Services through the Discord OAuth2 integration.
2. Acceptance of This Policy:

By creating an account on GameKhan ("Account"), using the Services provided through the GameKhan website ("Website"), or continuing to use such services after being notified of a change to these Terms, users acknowledge and agree to the collection, use, and sharing of their personal information as described in this Privacy Policy.
This Privacy Policy forms part of the broader Terms of Service agreed upon by users of GameKhan. By agreeing to the Terms of Service, users also agree to this Privacy Policy.
Users who do not agree with any part of this Privacy Policy should refrain from using GameKhan’s Services.
3. Changes to This Policy:

GameKhan reserves the right to modify this Privacy Policy at any time. Such changes will be effective immediately upon posting the revised policy on the Website.
Users will be notified of significant changes to this Privacy Policy through the Website or via email. Continued use of the Services after any such changes shall constitute the user’s consent to such changes.
Users are encouraged to periodically review this Privacy Policy to stay informed about how GameKhan is protecting the personal information it collects.
4. Contact Information:

For any questions or concerns regarding this Privacy Policy, users can contact GameKhan through the provided contact details on the Website or via email at [email protected].

Information Collection

1. Types of Information Collected:

Personal Identification Information: This includes, but is not limited to, names, email addresses, and Discord usernames collected during account creation or through the Discord OAuth2 integration.
Usage Data: Information on how users access and use the Services, including device information, IP addresses, browser types, and other diagnostic data.
Transaction and Payment Information: Details of transactions and purchases made on GameKhan, including virtual currency ("Khan Koins") transactions. Please note that GameKhan does not directly store payment card details.
Communication Data: Information from correspondence with GameKhan, including customer service interactions, feedback, and survey responses.
Gameplay and Tournament Data: Information related to user participation in tournaments, including performance statistics, rankings, and outcomes.
2. Methods of Information Collection:

Direct Collection: When users provide information directly through account creation, customer service interactions, and transaction processes.
Automated Collection: Through the use of cookies, server logs, and other similar technologies to collect usage data.
Third-Party Sources: Information received from third-party partners such as Discord, especially when using Discord OAuth2 for account creation.
3. User Contributions:

Users may provide information publicly through interactive features such as forums, chat rooms, and public profiles. This information is publicly accessible and may be collected and used by others outside GameKhan’s control.
4. User Consent and Control:

By using GameKhan’s Services, users consent to the collection of the aforementioned information.
Users have control over certain types of information collection, such as through browser cookie settings and opting out of certain communications.

Use of Information

1. Service Provision and Improvement:

Account Management: Information is used for creating and managing user accounts.
Service Optimization: To enhance the functionality, security, and user experience of the GameKhan platform.
Customer Support: To provide customer assistance and respond to inquiries.
2. Communication:

Updates and Announcements: Informing users about updates, security alerts, and service-related notices.
Promotional Communication: Delivering targeted marketing, promotions, and offers from GameKhan or its partners.
3. Data Analysis and Business Intelligence:

Analytics: Analyzing user data for business insights, service improvement, and customizing user experiences.
Market Research: Conducting surveys and research to understand user preferences and trends.
4. Advertising and Marketing:

Personalized Advertising: Utilizing user data to tailor advertising and marketing content to individual interests and behavior.
Partner Marketing: Sharing data with trusted partners for joint marketing campaigns, consistent with user preferences.
5. Legal Compliance and Enforcement:

Regulatory Compliance: Adhering to legal, regulatory, and law enforcement requirements.
Policy Enforcement: Enforcing our Terms of Service and addressing issues such as fraud, security, and technical problems.
6. Data Aggregation and Sharing:

Aggregated Data: Compiling aggregated, anonymized data that does not identify individual users, used for industry analysis and demographic profiling.
Third-Party Sharing: Sharing information with third-party service providers for the purpose of service facilitation (e.g., payment processing).
7. User Engagement and Community Building:

Social Features: Facilitating social interactions within the GameKhan community, such as forums and chat rooms.
Feedback and Reviews: Encouraging user feedback to improve services and develop new features.

Data Sharing and Disclosure

1. Service Providers:

Third-Party Services: Sharing data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Contractual Obligations: Ensuring these providers adhere to confidentiality obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures.
2. Legal Compliance and Law Enforcement:

Legal Requests: Disclosing information in response to legal requests, such as court orders, subpoenas, or to comply with legal processes.
Protection of Rights: Sharing information to protect the rights, property, or safety of GameKhan, our users, or others, including to prevent fraud and reduce credit risk.
3. Business Transfers:

Mergers and Acquisitions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, data may be part of the transferred assets.
4. Marketing and Advertising Partners:

Joint Marketing: Engaging in joint marketing activities with other companies.
Ad Networks: Collaborating with networks and platforms to deliver targeted advertising and promotional materials.
5. Aggregated or Anonymized Data:

Non-Identifying Information: Sharing aggregated or anonymized information which cannot reasonably be used to identify individuals, for industry analysis, demographic profiling, marketing, and other business purposes.
6. User Consent:

Affiliated Businesses: Sharing information with businesses affiliated with GameKhan for purposes consistent with this Privacy Policy.
User Preferences: Disclosing information in accordance with user preferences and consents.
7. Community Features:

Public Forums: Disclosing information in public forums, community areas, and social media platforms where users may choose to disclose personal information that may be publicly accessible.
8. International Transfers:

Global Operations: Transferring data to countries outside of the user’s country of residence, which may have different data protection laws. GameKhan will take measures to ensure data is protected appropriately.

Data Security

1. Security Measures:

Implementation of Robust Security Protocols: GameKhan employs a variety of security measures designed to protect against the unauthorized access, alteration, disclosure, or destruction of personal data. These measures include, but are not limited to, encryption, firewalls, and secure server facilities.
Regular Security Reviews: Conducting regular reviews and updates to our security practices to ensure compliance with industry standards and the protection of user data.
2. Data Retention and Management:

Retention Policies: Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Management: Users have the ability to access, update, or delete their personal information at any time through their account settings or by contacting GameKhan’s support team.
3. User Responsibility:

Account Security: Encouraging users to maintain the confidentiality of their account credentials and to use strong, unique passwords.
Awareness and Vigilance: Advising users to be vigilant against phishing and other security threats, and to report any suspicious activities related to their account.
4. Incident Response:

Rapid Response to Security Breaches: In the event of a data breach, GameKhan is committed to responding promptly and effectively to secure affected systems, mitigate potential impacts, and comply with all applicable legal notification requirements.
Communication with Affected Parties: Ensuring timely communication with users in case their personal data is compromised, providing them with appropriate guidance and support.
5. Staff Training and Awareness:

Employee Education: Regular training and awareness programs for staff to ensure they understand the importance of data security and are equipped to uphold GameKhan's security standards.
Access Control: Limiting access to personal data to only those employees who require it to perform their job responsibilities.
6. Compliance with Industry Standards:

Alignment with Best Practices: Adherence to recognized industry standards and best practices in data security to safeguard user information.
Ongoing Evaluation: Continual evaluation and updating of security measures in line with technological advancements and evolving security threats.

User Rights

1. Right to Access and Control Your Personal Data:

Access to Personal Information: Users have the right to request access to the personal data that GameKhan holds about them. This includes the right to be informed of the nature of the data collected, its purpose, and how it is processed.
Account Management Tools: Users can review, correct, or update their personal data at any time via their account settings on the GameKhan platform.
2. Right to Data Portability:

Data Transfer: Users have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format. This allows users to transfer their data to another service if desired.
3. Right to Rectification:

Correction of Inaccurate Data: Users can request correction of any inaccurate or incomplete personal data that GameKhan holds about them.
4. Right to Erasure:

Data Deletion: Users have the right to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected, or if they withdraw consent and no other legal basis for processing exists.
5. Right to Restrict Processing:

Limiting Data Use: Users have the right to request that GameKhan restricts the processing of their personal data under certain conditions, such as when the accuracy of the data is contested.
6. Right to Object:

Objection to Processing: Users have the right to object to the processing of their personal data for specific purposes, such as direct marketing.
7. Consent and Withdrawal:

Giving Consent: GameKhan ensures that consent is freely given, specific, informed, and unambiguous. Users have the right to give or withhold consent for the processing of their personal data for various services.
Withdrawing Consent: Users can withdraw their consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
8. Complaints and Concerns:

Filing a Complaint: Users have the right to raise concerns or file a complaint with a data protection authority about GameKhan’s collection and use of their personal data.
9. Notifications and Updates:

Communication About Changes: GameKhan will inform users of any significant changes to privacy practices, ensuring that users are aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed.

International Data Transfers

1. Scope of Data Transfers:

Data Hosting and Transfer: GameKhan utilizes Amazon Web Services (AWS) with servers located in the US East (N. Virginia) region. Consequently, data collected by GameKhan, including personal information of its users, may be stored and processed on servers located in the United States.
2. Legal Basis for International Transfers:

Compliance with Legal Standards: GameKhan adheres to applicable legal standards for international data transfers, including ensuring adequate levels of data protection in line with EU General Data Protection Regulation (GDPR) requirements, even when data is transferred outside the European Economic Area (EEA).
Data Protection Mechanisms: GameKhan employs robust mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission, to safeguard personal data during cross-border transfers.
3. Data Protection in Transfers:

Ensuring Security and Privacy: GameKhan is committed to protecting the privacy and security of user data during international transfers. This includes implementing appropriate technical and organizational measures to ensure data security and integrity.
AWS Compliance: AWS, as the data hosting provider, is compliant with key industry standards for data security and privacy, which helps ensure the protection of data stored on its servers.
4. User Consent and Information:

User Consent: By using GameKhan’s services, users acknowledge and consent to the transfer of their personal data to the United States as part of the service provision.
Information Disclosure: GameKhan transparently informs users about the international transfer of their data, including the location of its servers and the measures taken to protect data during transfer and storage.
5. Continuous Monitoring and Compliance:

Adherence to Evolving Standards: GameKhan regularly reviews and updates its data transfer and storage practices to align with evolving international data protection laws and standards.
User Notification: Any significant changes in data transfer or hosting practices, including changes in server locations or data protection mechanisms, will be communicated to users through updates to the privacy policy or direct notifications.

Children's Privacy

1. Age Restrictions:

User Age Limit: GameKhan services are not directed at children under the age of 13. Users must be at least 13 years old to create an account and use GameKhan's services.
Guardian Consent for Minors: For users between the ages of 13 and the age of majority in their jurisdiction, a parent or legal guardian must consent to the Terms of Service and this Privacy Policy on their behalf.
2. Collection of Information from Minors:

Guardian-Approved Accounts: When a user under the age of majority in their jurisdiction creates an account, it is done with the explicit consent and oversight of a parent or guardian.
Limited Data Collection: For users under the age of majority, GameKhan limits the collection of personal information to what is necessary for the provision of services and does not knowingly collect extensive personal data.
3. Use of Children's Data:

Purpose of Data Collection: Any data collected from users under the age of majority is used solely for providing the gaming and tournament services offered by GameKhan.
No Targeted Advertising: GameKhan does not use the data from users under the age of majority for targeted advertising or other similar purposes.
4. Guardian Rights:

Access and Control: Parents or legal guardians have the right to review, modify, or request the deletion of their child’s personal information from GameKhan’s records.
Revoking Consent: Guardians can revoke their consent to their child’s use of GameKhan services at any time, resulting in the termination of the account and deletion of the child's personal data, where applicable.
5. Compliance with Legal Standards:

Adherence to COPPA: GameKhan complies with the Children's Online Privacy Protection Act (COPPA) and other relevant child privacy laws in jurisdictions it operates in.
Regular Review of Practices: GameKhan regularly reviews its practices concerning children's data to ensure compliance with applicable laws and best practices in children's privacy.
6. Notification of Policy Changes:

Updates to the Policy: Any changes to GameKhan’s practices or policies regarding children’s privacy will be reflected in updates to this Privacy Policy.
Parental Notification: GameKhan will provide direct notification to parents or guardians in the case of any significant changes affecting the use of children’s data.

Cookies and Tracking Technologies

1. Overview:

Definition: Cookies are small data files stored on your device when you visit a website. GameKhan uses cookies and similar tracking technologies, such as pixels and web beacons, to enhance user experience, analyze usage patterns, and facilitate various website features.
2. Types of Cookies Used:

Session Cookies: These are temporary cookies that remain active until you log out of your account or close your browser. They are essential for managing user sessions and authenticating requests to the backend.
Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings for future visits.
Analytical Cookies: GameKhan uses these to gather data about website traffic and user interactions to improve our services and understand user preferences better.
Advertising Cookies: These cookies track users’ browsing habits and are used to display personalized advertising content based on your interests.
3. Purpose of Cookies:

User Experience: To provide a seamless, customized experience, such as remembering login details and preferences.
Service Improvement: To analyze how users interact with our website and identify areas for improvement.
Security: To enhance the security of our services and protect against fraudulent activities.
Advertising: To tailor advertising content that is more relevant to your interests.
4. Managing Cookies:

Browser Settings: You can control and manage cookies through your browser settings, including removing or blocking cookies.
Opt-Out Options: GameKhan provides options to opt-out of certain types of cookies, particularly those used for advertising and analytics.
Impact on Service: Please note that disabling cookies may affect the functionality and features of GameKhan’s website.
5. Third-Party Tracking:

Use of Third-Party Services: GameKhan may use third-party services for analytics and advertising purposes. These third parties may also use cookies and other tracking technologies.
User Consent: By using GameKhan’s services, you consent to the use of cookies and similar technologies as described in this policy.
6. Policy Updates:

Regular Review: This policy is subject to change in response to new technologies, industry practices, regulatory requirements, or for other purposes.
Notification of Changes: Users will be notified of any significant changes to this policy.
7. Contact Information:

Queries and Concerns: For any questions or concerns regarding our use of cookies and tracking technologies, please contact us at [email protected].

Changes to the Privacy Policy

1. Policy Updates:

Commitment to Transparency: GameKhan is committed to maintaining transparency with its users regarding how we collect, use, and protect personal information.
Policy Review and Updates: We regularly review and update our Privacy Policy to reflect changes in our practices, new technologies, industry trends, or regulatory requirements.
2. Notification of Changes:

Email Notifications: In the event of any significant changes to this Privacy Policy, GameKhan will notify users via email. This ensures that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Effective Date: The date of the latest update will be indicated at the top of the Privacy Policy page on the GameKhan website.
3. User Acknowledgement:

Continued Use: Your continued use of the GameKhan platform after any changes or revisions to this Privacy Policy indicates your agreement with the terms of the updated policy.
Review Regularly: We encourage users to periodically review this Privacy Policy to stay informed about our privacy practices.
Contact Information

1. Privacy Concerns or Enquiries:

Contact Us: If you have any questions, concerns, or comments about our Privacy Policy or the practices of our site, you can contact us at [email protected].
Feedback and Suggestions: We welcome feedback and suggestions from our users regarding our privacy practices.

2. Response Time:

Commitment to Timely Responses: GameKhan is dedicated to addressing all inquiries and concerns about user privacy in a timely and efficient manner.